PRIVACY POLICY

BALL PROPERTIES, with registered office and NIPC 516505521, is the owner of the domain http://www.ball.com.pt , where its WEBSITE is hosted.

BALL PROPERTIES is committed to protecting the privacy and personal data of its customers and website users, which is why it has drawn up and adopted this policy and the practices described herein.

This privacy policy explains how your personal data is collected and processed, so we recommend that you read it to understand the conditions under which your personal data is collected and used.

Our privacy policy complies with applicable Portuguese legislation, namely Law No. 58/2019, of August 8, on the Protection of Personal Data, other applicable national laws and under the European General Data Protection Regulation, 2016/679, of April 27 (“GDPR”). Data protection legislation is subject to review, so we recommend that users regularly consult our privacy statement. For information purposes only, you may consult the website http://www.cnpd.pt . This website complies with national and community legislation. The Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.

1. What is this policy about?

1.1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE.

1.2. Examples of such services are subscribing to newsletters or being able to contact us and send us your application.

1.3. The aim is to ensure that the aforementioned services are provided in an expeditious and hassle-free manner, describing the practices adopted for this purpose.

2. What is personal data?

2.1. Personal data is all information relating to a person and which identifies them, or makes them identifiable, regardless of the nature and support of the information, including the sound and image of the person.

2.2. Examples of personal data that we collect are name, surname, email, and telephone or mobile number.

2.3. Identifiable means a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of his or her physical, physiological, mental, economic, cultural or social identity.

3. How will we use your personal data?

3.1. BALL PROPERTIES will use the personal data you provide us for the following purposes:

(a) To review and respond to your messages, customer support and information requests;

(b) To analyze and follow up on your application process to work with BALL PROPERTIES;

(c) To be able to send you newsletters or other publications that you have requested and/or that may be of interest to you;

(d) For WEBSITE management operations;

(e) To keep a record of your contact details;

(f) For commercial purposes, such as data analysis, audits;

(g) For fraud prevention and information systems security;

(h) For the adaptation, improvement and modification of services, in particular, by identifying usage trends, or to determine the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of BALL PROPERTIES and are carried out in accordance with applicable legislation and best practices.

3.3. Your personal data will not be reused for purposes other than those previously identified or that have no relation to the purposes for which they were initially collected.

4. What are the grounds for processing the personal data we collect?

4.1. The personal data that BALL PROPERTIES processes have specific grounds, depending on the purposes for which they are intended.

4.2. The following table shows the grounds for the purposes identified above:

5. How do we collect your personal data?

5.1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and email messages you send to us.

5.2. Your personal data is collected through your equipment as follows:

(a) Through your contact request;

(b) By submitting an application;

(c) By subscribing to the newsletter;

(d) Through your browser;

(e) Through cookies;

(f) IP address.

5.3. BALL PROPERTIES undertakes to process your data in accordance with the law and in a legitimate manner.

5.4. BALL PROPERTIES will not sell, rent or share your personal data with third parties, except in cases clearly identified in this Privacy Policy (see Point 9 to understand how).

5.5. BALL PROPERTIES services are not aimed at minors, and personal data of minors are not intentionally processed. 

6. What are cookies?

6.1. Cookies are small information files that help identify your browser and that can store information, for example, User settings and preferences.

6.2. BALL PROPERTIES will store cookies on your equipment to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.

6.3. With the exception of cookies specifically necessary for the website’s performance, the storage of other cookies will always depend on the User’s acceptance and consent, and this consent may be withdrawn at any time through specific browser tools.

6.4. To find out more about the cookies we use, please consult our Cookies Policy.

 

7. How do we protect your personal data?

7.1. Your personal data is kept secure through the adoption of various technical and organizational security measures that ensure that only Employees who are required to access personal data have access to it, in accordance with rules created for this purpose.

7.2. To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely, guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.

7.3. Personal data is kept on secure servers at PORTUGAL TELECOM DATA CENTER, SA with NIPC 510.030.785 and headquarters at Rua Data Center 6200-065 Covilhã, which offers us the appropriate security guarantees to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.

7.4. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), an internet protocol that aims to enable communication between devices and servers around the world. The HTTPS protocol emerged as an evolution of its predecessor protocol, HTTP. The difference between them is that HTTPS has encrypted device communication.

7.5. Although we take the care and precautions we deem appropriate to protect the personal data you provide to us and we collect, you must be aware that no security system is impenetrable.

 

8. How you can exercise your rights:

8.1. Before we explain how you can exercise your rights, it is important to know what they are. The legislation gives you the right to ask us to exercise the following rights:

(a) Access: the right to obtain confirmation as to whether or not personal data concerning you are being processed and, where that is the case, the right to access your personal data;

(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;

(c) Erasure: the right to obtain the erasure of your personal data when one of the reasons listed in the legislation applies;

(d) Restriction of processing: the right to obtain the restriction of processing if one of the situations listed in the legislation applies;

(e) Objection: the right to object at any time to the processing of personal data concerning you;

(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.

8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at http://www.cnpd.pt )

8.3. To exercise the rights set out above, you must contact BALL PROPERTIES via the following email address pcf@ball.com.pt.

8.4. If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you and BALL PROPERTIES will only retain the personal data necessary to comply with the legal obligations to which it is bound.

 

9. When do we communicate data to third parties?

9.1. BALL PROPERTIES may use third parties to provide certain services, such as maintenance, technical support, marketing, billing or payment management, and these may have access to some of the personal data, namely the data necessary for the contracted purposes.

9.2. BALL PROPERTIES ensures that the entities that have access to the data are credible and offer high guarantees of protection, never transmitting data beyond what is necessary to provide the contracted service, BALL PROPERTIES remaining, however, responsible for the personal data provided.

9.3. BALL PROPERTIES may also transmit data to third parties within the scope of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by a court order to that effect.

 

10. Third-party websites.

10.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and such processing is the sole responsibility of the owners of such websites, with BALL PROPERTIES having no responsibility for their policies and/or practices.

10.2. Examples of these third parties are Facebook, Instagram, Youtube, Whatsapp and Linkedin through the buttons that are present on the WEBSITE.

 

11. Data transfers outside the European Union.

11.1. If data transfers may occur to third countries outside the European Union, BALL PROPERTIES will comply with legal rules, particularly with regard to the suitability of the destination country in relation to the protection of personal data and the requirements that are applicable to these transfers, and no personal data will be transferred to jurisdictions that do not offer security and protection guarantees.

 

12. Minors.

12.1. The WEBSITE is not aimed at minors under the age of 16, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.

 

13. Sensitive personal data.

13.1. BALL PROPERTIES asks that you do not send us or make known to us any sensitive personal data, i.e. information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data relating to health or data relating to a natural person’s sexual life or sexual orientation.

13.2. If you still send us or make these categories of personal data known, they will be immediately deleted.

 

14. Changes to the privacy policy.

14.1. BALL PROPERTIES reserves the right to readjust or change this Privacy Policy at any time, and such changes will be published.

 

15. Our contact details.

15.1. If you have any questions or concerns regarding this Privacy Policy, please contact us in writing at pcf@ball.com.pt .